Privacy Policy
Last Updated: September 2026
The Co-Parent Calendar Concierge, LLC respects the privacy of our clients and website visitors. We understand that the information involved in creating a family calendar may be personal and sensitive, and we take the careful handling of that information seriously.
This Privacy Policy explains the types of information we may collect, how we use and protect that information, when it may be shared, and the choices available to you.
1. Information We May Collect
When you visit our website, purchase a product or service, contact us, or use our calendaring services, we may collect information such as:
Your name and contact information
Email address and telephone number
Billing and transaction information
Information you provide through forms, email, or consultations
Parenting schedules and parenting-time arrangements
Court orders or parenting agreements you choose to provide
Holiday schedules and agreements
School calendars and school-break information
Children's first names, birthdays, and scheduling information
Parent birthdays and other family dates you ask us to include
Vacation dates, travel dates, family events, and other scheduling information
Communications regarding calendar drafts, proposed adjustments, approvals, and confirmations
Information provided by attorneys, mediators, co-parenting therapists, or other professionals in connection with a calendaring service
We may also receive technical information automatically when you use our website, such as your IP address, browser type, device information, pages visited, and information collected through cookies or similar technologies.
2. How We Use Your Information
We use personal information primarily to provide the products and services you request.
This may include using information to:
Prepare personalized calendars and Calendar Planning Drafts
Map parenting schedules, holidays, school breaks, vacations, and other dates
Prepare Parenting-Time Summaries
Communicate with clients and participating parents
Prepare and process Calendar Adjustments
Document scheduling decisions and confirmations
Process purchases and payments
Deliver downloadable calendar products
Respond to questions and customer-service requests
Maintain appropriate business and transaction records
Operate, maintain, and improve our website and services
Protect our business, clients, website, and services from misuse or security threats
Comply with applicable legal obligations
We strive to collect and use only the information reasonably necessary to provide our services and operate our business.
3. Information About Children
Our calendaring services may require parents or professionals to provide limited information concerning children, such as first names, birthdays, school calendars, parenting schedules, and other dates relevant to the family calendar.
This information is used only as reasonably necessary to provide the requested calendaring service and related business functions.
Our website and services are intended for adults. Children are not intended to purchase services, create accounts, or submit personal information directly through our website.
4. Court Orders, Parenting Agreements, and Family Documents
Clients may choose to provide court orders, parenting agreements, school calendars, or other documents containing information necessary to prepare a calendar.
These materials are used in connection with providing the requested calendaring services.
Please provide only the portions of documents and personal information reasonably necessary for the calendaring work. Please do not send Social Security numbers, financial account information, medical records, passwords, or other unrelated sensitive information.
5. How Information May Be Shared
The Co-Parent Calendar Concierge does not sell client family information.
We may disclose information when reasonably necessary to operate our business or provide our services, including to service providers that support functions such as:
Website hosting and e-commerce
Payment processing
Business email
File and document storage
Technology and security services
Accounting or other business administration
These providers may process information on our behalf according to their own contractual and privacy obligations.
Information may also be disclosed when reasonably necessary to comply with applicable law, a valid subpoena, court order, legal process, or other legal obligation; to establish or protect legal rights; or to protect the security and integrity of our business and services.
6. Information Shared During a Two-Parent Calendar Service
When both parents are participating in a personalized calendaring service, information concerning the parenting schedule, proposed calendar changes, and scheduling decisions may need to be communicated to both parents as part of the calendaring process.
Clients should therefore not assume that scheduling information provided for a shared two-parent calendar will be kept from the other participating parent.
The Co-Parent Calendar Concierge does not act as a confidential advocate for either parent.
7. Professional Calendar Services
When an attorney, mediator, co-parenting therapist, or other professional purchases calendaring services for use with a client, information may be provided to us by that professional and calendar materials may be returned to that professional as part of the service.
The professional is responsible for determining what client information is appropriate for them to provide to us within the scope of their own professional obligations.
8. Payment Information
Payments may be processed through third-party payment providers.
The Co-Parent Calendar Concierge does not directly receive or store complete payment-card information when that information is processed by the applicable payment provider.
The payment processor's collection and use of payment information is governed by its own terms and privacy practices.
9. Website Cookies and Analytics
Our website platform and related service providers may use cookies and similar technologies to operate the website, remember preferences, understand website usage, provide security, and support website functionality.
Depending on the services enabled on the website, analytics or other third-party technologies may also collect information about how visitors interact with the site.
Where required, visitors may be provided with choices regarding non-essential cookies or similar technologies.
10. Data Security
We take reasonable administrative and technical measures designed to protect the personal information entrusted to us.
However, no method of electronic transmission, email communication, or electronic storage can be guaranteed to be completely secure. For that reason, we cannot guarantee absolute security.
Clients should avoid sending sensitive information that is not necessary for the calendaring service.
11. How Long We Keep Information
Because families may return for future calendars, Calendar Adjustments, or other calendaring services, certain client records may be retained so that we can refer to the scheduling information and calendaring work previously provided.
Court orders, parenting agreements, completed calendars, and related records may be retained for as long as reasonably necessary to provide ongoing or future calendaring services, maintain an accurate history of the work performed, respond to client questions, maintain appropriate business records, comply with legal obligations, and protect our legitimate business interests.
Information that is useful only for a particular calendar year generally does not need to be retained on the same basis. For example, school calendars and similar year-specific reference materials may be deleted after the calendar year for which they were provided and once they are no longer reasonably needed for the related calendaring service.
Other client communications and business records may be retained for periods appropriate to their purpose and any applicable legal or business requirements.
Clients may contact us to request deletion of personal information or documents. Requests will be considered subject to information we reasonably need to retain for ongoing services, business records, legal obligations, dispute resolution, or protection of legal rights.
12. Your Choices and Requests
You may contact us if you would like to:
Ask what personal information we maintain about you
Correct inaccurate information
Request deletion of information, where appropriate
Ask questions about how your information is being used
Update your contact information
Certain information may need to be retained when reasonably necessary to complete a service, maintain transaction or business records, comply with legal obligations, resolve disputes, or protect legal rights.
Requests may be sent to:
melissa@thecoparentcalendarconcierge.com
Depending on where you live and the laws applicable to our business, you may have additional privacy rights.
13. California Privacy
California residents may have rights regarding their personal information under applicable California privacy laws.
The specific rights available depend upon the applicable law and whether that law applies to The Co-Parent Calendar Concierge at the time of the request.
Where applicable, these rights may include rights concerning access to, correction of, or deletion of certain personal information and information about how personal information is collected, used, or disclosed.
California residents may contact us at melissa@thecoparentcalendarconcierge.com with questions or requests regarding their personal information.
14. We Do Not Sell Client Information
The Co-Parent Calendar Concierge does not sell personal information provided by clients for calendaring services.
We also do not use information for third-party advertising purposes.
If our practices change in the future, this Privacy Policy will be updated as required.
15. Email Communications
We use email as an important part of the calendaring process, including for intake information, calendar drafts, scheduling questions, proposed changes, and final confirmations.
Email is not guaranteed to be completely secure. By choosing to communicate and exchange documents with us by email, you acknowledge the inherent risks associated with electronic communications.
Marketing emails, if offered, will provide an appropriate method for unsubscribing from promotional communications.
Service-related communications concerning an active order or calendaring service are separate from marketing communications.
16. Links to Other Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices of websites or services we do not operate. We encourage visitors to review the privacy policies of those third parties.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable requirements.
The Last Updated date at the top of this page indicates when the policy was most recently revised.
18. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
The Co-Parent Calendar Concierge, LLC
melissa@thecoparentcalendarconcierge.com